Page, Susan <br/><br/>
The power of Business process improvement :    10 simple steps to increase effectiveness, efficiency, and adaptability  
Susan Page 
 - xii, 338 p. :   il. 
<br/><br/> Incluye índice 
<br/><br/>Cap. 1 : The Roadmap : learning how to navigate. - Cap. 2 : Step 1 : develop the process inventory : indentifying and prioritizing the process list. -  Cap. 3 : Step 2 . establish the foundation : avoinding scope creep. - Cap. 4 : Step 3 : draw the process map : flowcharting and documenting. - Cap. 5 : Step 4-5 : estimate time and cost and verfy the process map : introducing the process and cycle time and gaining buy-in. - Cap. 6 : Step 6 . apply improvement techniques : challenging everything. - Cap. 7 : Step 7 : create internal controls, tools, and metrics : making it real. - Cap. 8 : Step 8 : test and rework : making sure it work. - Cap. 9: Step 9 : implement the change : preparing the organization. - Cap. 10 : Step 10 : drive continuous improvement: embracing the new mindset. - Cap. 11 : Step 11 : create the executive summary : getting the recognition. - Cap. 12 : Case study : sharing a real-world example 
<br/><br/><label>ISBN: </label>9780814414781 0814414788 
<br/><br/><label>Subjects--Topical Terms: </label><br/>FLUJOS DE TRABAJO<br/>EFICACIA ORGANIZACIONAL<br/>GESTIÓN EMPRESARIAL
<br/><br/><label>Dewey Class. No.: </label>658.51   / P132