The power of Business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability Susan Page

Por: Page, Susan [, autor]Tipo de material: TextoTextoNew York: Amacom, 2011Descripción: xii, 338 p. : ilTipo de contenido: text Tipo de medio: unmediated Tipo de portador: volumeISBN: 9780814414781; 0814414788Tema(s): FLUJOS DE TRABAJO | EFICACIA ORGANIZACIONAL | GESTIÓN EMPRESARIALClasificación CDD: 658.51
Contenidos:
Cap. 1 : The Roadmap : learning how to navigate. - Cap. 2 : Step 1 : develop the process inventory : indentifying and prioritizing the process list. - Cap. 3 : Step 2 . establish the foundation : avoinding scope creep. - Cap. 4 : Step 3 : draw the process map : flowcharting and documenting. - Cap. 5 : Step 4-5 : estimate time and cost and verfy the process map : introducing the process and cycle time and gaining buy-in. - Cap. 6 : Step 6 . apply improvement techniques : challenging everything. - Cap. 7 : Step 7 : create internal controls, tools, and metrics : making it real. - Cap. 8 : Step 8 : test and rework : making sure it work. - Cap. 9: Step 9 : implement the change : preparing the organization. - Cap. 10 : Step 10 : drive continuous improvement: embracing the new mindset. - Cap. 11 : Step 11 : create the executive summary : getting the recognition. - Cap. 12 : Case study : sharing a real-world example
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Tipo de ítem Biblioteca actual Colección número de clasificación Copia número Estado Notas Fecha de vencimiento Código de barras
Libro General Libro General Biblioteca Campus San Joaquín
Colección General 658.51 P132 (Navegar estantería(Abre debajo)) 1 Disponible 3560902035865
Libro General Libro General Biblioteca Campus San Joaquín
Colección General 658.51 P132 (Navegar estantería(Abre debajo)) 2 Disponible 3560902035863

Incluye índice

Cap. 1 : The Roadmap : learning how to navigate. - Cap. 2 : Step 1 : develop the process inventory : indentifying and prioritizing the process list. - Cap. 3 : Step 2 . establish the foundation : avoinding scope creep. - Cap. 4 : Step 3 : draw the process map : flowcharting and documenting. - Cap. 5 : Step 4-5 : estimate time and cost and verfy the process map : introducing the process and cycle time and gaining buy-in. - Cap. 6 : Step 6 . apply improvement techniques : challenging everything. - Cap. 7 : Step 7 : create internal controls, tools, and metrics : making it real. - Cap. 8 : Step 8 : test and rework : making sure it work. - Cap. 9: Step 9 : implement the change : preparing the organization. - Cap. 10 : Step 10 : drive continuous improvement: embracing the new mindset. - Cap. 11 : Step 11 : create the executive summary : getting the recognition. - Cap. 12 : Case study : sharing a real-world example